1. According to international regulations every passenger is allowed to carry at most 30-kg baggage with an ordinary ticket and 40 kg with “ Homa Class” during international flights. For extra baggage based on the distance to the destination and the baggage weight, the passenger should pay some expenses. For the American passengers the baggage is computed as parcels. On these routes the allowed baggage for every passenger is 2 parcels provided that the passenger holds the confirmed ticket for the final destination of either America or Canada at most 24 hours after entering, and then his parcel could be accepted for the final destination.
2. The maximum baggage weight for carrying in domestic flight for every passenger with an ordinary ticket is 20 and with "Homa Class" is 30 kilograms.
3. In case that you want to take the advantage of special facilities and discounted prices you should send your baggage in the form of unaccompanied (bill of lading) cargo. Otherwise the price of your baggage is according to the 0.01 of the price of the ticket of the same route per kilogram. Please pay attention that you should declare your extra baggage in the origin because in case of probable lost of your baggage or suitcase the compensation is just based on the weight mentioned in your ticket. After weighing your baggage and suitcase notice to stick the numbered tags on them and get the receipt.If your extra baggage is more than usual please contact the baggage section of IranAir to get the discount for the unaccompanied baggage.
4. The personal baggage or other parcels that you carry as cabin baggage must be as big as a handbag and not bigger than allowed ones.
5. When presenting your ticket and baggage to the check-in desk you should show your personal handbag or sack to the counter to get the permission to carry it into the cabin and after his admission the tag should be stuck on it.
6. The items such as knife, blade, scissors, alcohol, etc can notbe carried to the cabin in your handbag. If (in case) you have such items with you place them in your baggage that you deliver to the check-in desk.
7. The maximum allowed weight for handbag to carry to the cabin is 4 kg and the maximum total dimension of it is 115 centimeter.
8. The list of the allowed items that a passenger could carry to the cabin has been mentioned in your ticket. Please check them.
Notice that fragile items or containers with liquids should not be placed in your baggage. Negotiable papers, valuable items, jewelry, etc. should not be placed in your baggage. It`s obvious that in case of any loss for the above- mentioned items IranAir takes no responsibility
List of the Forbidden Items:
In order to observe the safety and security, there are some limitations to carry some items, the limitations are as follows:
Carrying The Following Items Via Aircrafts Is Absolutely Forbidden:
- Kinds of incendiaries, explosives, and easily flammable materials.
- Kinds of capsules and pressurized chemical sprays such as tear gas, anesthetics, self-defence and liquid gas.
- Kinds of acids and hitting materials such as acids, vinegar, etc.
Carrying The Following Items To The Cabin Is Forbidden:
- Different kinds of weapons consist of army weapons, hunting gun, and shotgun.
- Kinds of military, hunting or sport bullets or cartridges.
- Kinds of sharp tools such as cutters, bottles, glasses, knives, daggers, scissors, nail clippers, scalpels, brass knuckles, razors and similar items.
- Kinds of tools such as screwdrivers, spanners, hammers, wire, rope, etc.
- kinds of toy guns which are similar to real guns. In order to get more information please contact IranAir forbidden items section or call this number:
+98 (21)46626482.
Cargo Facilities :
Presently many of the public needs and posts are being transported via aircrafts and IranAir has an important and basic role in this respect. The following issues about IranAir public facilities are being introduced:
1. Since 1963 the year in which IranAir was established its constitution has been based on both aspects of carrying passengers and baggage. And since that time IranAir has made efforts to train experts and experienced personnel for baggage transportation.
2. In case it`s needed IranAir representatives will meet you and will get familiar with your problems concerning carrying the baggage and respectively will inform you about IranAir facilities and equipments. You could get the needed help and information at every hour of the day by calling IranAir baggage staffs.
3. Carrying your baggage by plane helps you to get your capital back very quickly provided that you have booked place for your goods before. Meanwhile, your goods need less formality either to be changed or released.
Insurance and packing expenses are much less than the other means of transportation.
4. By possessing the needed facilities to pack the parcels and particular containers IranAir guarantees the maximum safety in baggage transportation.
5. Using IranAir baggage transportation means supporting a national
organization and as a result the profits of such issue at the end (directly or indirectly) will be beneficial for you.
Different Types of Transportable Cargo by Aircrafts :
Cargo such as carpet, spare parts, fresh and frozen foods, different kinds of vegetables and fruit, meat, heavy and light machinery, automobile, personal items, hospital equipment, drugs, live animals ( such as milker and hatched chickens), allowed or licensed chemical materials, media and etc. could be carried by aircrafts.
Freight Services and Sales :
Receiving Imported International Cargo:
This department has the responsibility to accept the cargo which has been exported from other countries. Calling the owner of the cargo and informing him of the arrival of the cargo, sending written notices, issuing drafts and helping the customers to release the cargo are some of the services offered in this department. The cargo owners could call these numbers or contact this fax number to get more information about the importing process of their cargo:
Tel: +98 (21)46626483, 46626564
Exporting Foreign Cargo:
In order to export the cargo to other countries dear fellow citizens could refer to IranAir cargo export department located at second floor, Carpet Custom Structure, Mehrabad Custom or they could contact or fax the following numbers:
Tel: +98 (21) 46624086-46626483-44647606
This department takes the responsibility from receiving the cargo and paying the cost of transportation to delivering the cargo to the owner at the destination. Meanwhile, in order to track the cargo and get information the fellow citizens could contact this phone number: +98 (21) 46626965.
Importing Domestic Cargo:
To receive the exported cargo from other countries, the cargo owners, holding a valid identification card and by knowing the bill of lading could refer to imported domestic cargo department located at Mehrabad airport beside domestic terminal. And in order to get the information about the receipt or arrival of their cargo could contact these numbers:
Tel: +98 (21) 46626315
Exporting Domestic Cargo:
In order to send cargo, allowed papers and documents to one of the cities in Iran, the dear fellow citizens could refer to cargo sales department located at Mehrabad Airport beside Hojaj Terminal or call or fax these numbers :
Tel: +98 (21) 46626564
In order to track the cargo and get the information about the sent cargo, fellow citizens could call + 98 (21) 46623589 from 8 am to 18 pm.
Cargo Marketing Department:
This department helps the people verbally or on the phone by informing them about cargo transportation, cargo cost proposals, different routs and marketing status.
In order to contact this department you could call or fax this number:
Tel: +98 (21) 46626229
In order to get more information you could visit the IranAir`s particular cargo site:
www.iranair-cargo.com