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Dear passenger, 
Please be kindly informed that the Airline of the Islamic Republic of Iran (IranAir) is your safe home in the sky and we are in need of your comments/feedbacks to maintain this home. Your evaluation of our variety of services will enable us to identify our strengths and weaknesses.

Flight Information
Flight Date: Flight Number:
* Origin: * Destination: Flight Time:
Appearance
How do you evaluate the appearance of the staff of passenger services at the airport?
Behaviour
Good and Appropriate Behaviour
Speed in Offering Services
Appropriateness of services
Appropriate Guidance
Effective oral communication with passengers
Acceptance
How do you evaluate IranAir services with regard to passengers acceptance?
Boarding
On time announcement for boarding
On time opening of gates
Delay
Flight delays or cancellation announcements
Informing passengers about the Flights Latest Status
Food services offered during the delay at the airport
Inspection
How do you evaluate baggage inspection and staffs guidance?
Special Passengers
Identifying sick and disabled passengers by the staff
Facilities and services to carry these passengers
Iran Air Homa Class
If you have been an IranAir frequent flyer or a Homa Class member, how do you evaluate services?
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